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ما هو تخصص IT تقنية المعلومات؟

وائل أمين

2 سبتمبر, 2022

في مقال اليوم أوضح لكم التعريف الدقيق لمجال تقنية المعلومات (Information technology) وما هي المهام الموكلة لمسؤول تقنية المعلومات.

تقنية المعلومات (IT) هي مجال يدرس بجانب علوم الحاسوب في كثير من الجامعات للتركيز على الدراسة التطبيقية في التعامل مع عتاديات وشبكات جهاز الكمبيوتر أكثر من التركيز على البرمجيات وتطويرها.

تطلب الكثير من الشركات اليوم موظفي دعم تقنية معلومات (IT Support) مهمتهم الحفاظ على شبكات الكمبيوتر، ومراقبة أنظمة الكمبيوتر الخاصة بالشركة، وصيانتها، وتثبيت الأجهزة والبرامج، وإعدادها بالشكل المناسب، وحل المشاكل الفنية في حال حدوثها، وضمان عمل الشركة بأكملها بسلاسة.

أهم المهام الموكلة لمسؤول تقنية المعلومات (Information technology)

مراقبة شبكات الحاسب الآلي وضبط إعداداتها وصيانتها دون ضرورة التعمق في هندسة الشبكات وفهم البروتوكولات.
إعداد أجهزة الكمبيوتر والبرامج والأنظمة والشبكات والطابعات والماسحات الضوئية.
تقديم الدعم الفني عبر الشركة (قد يكون ذلك شخصيًا أو عبر الهاتف).
إنشاء حسابات للمستخدمين الجدد.
إصلاح واستبدال العتاديات المعطوبة عند اللزوم.
اختبار التقنيات الجديدة.
تدريب الموظفين المبتدئين على استخدام التقنية.

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